Asking for and accepting help

To get the support you need.

Getting help

Palliative care involves many people supporting and caring for a person experiencing a serious illness, dying, death and grief. It involves people helping in different ways, in different times and with different skills.

A study conducted by La Trobe University in 2019 found that:

  • People often don’t ask for help
  • People often don’t accept help
  • People often don’t offer help
  • People often want to help

La Trobe University Palliative Care Unit (2019). The HELP Information Guide. Downloaded from website on the 1 February 2021: https://www.latrobe.edu.au/public-health/research/centres/palliative-care-unit/research/help

Tips for you to practice accepting help from others

  • Allow yourself to be vulnerable
  • Examine your beliefs on receiving
  • Give others an opportunity to give
  • Pay it forward instead of returning it
  • Feel the love and be grateful
  • Practice accepting help everywhere

HNC International (2020). 6 Ways to accept help when its uncomfortable. Downloaded from website on the 1 February 2021: https://www.hncsupport.org/6-ways-to-accept-help-when-its-uncomfortable/

What to do when someone doesn’t want help?

  • Be available
  • Offer help
  • Become informed
  • Don’t force the issue or put pressure on them
  • Don’t avoid them

Reach Out (2021). What to do when someone doesn’t want help. Downloaded from website on the 1 February 2021: https://au.reachout.com/articles/what-to-do-when-someone-doesnt-want-help/

Healthy End of Life Plan (HELP) for individuals and families

With a HELP plan, your family, friends and neighbours will know how they can help. By giving people a clear idea of what you need, when you need it (and what you don’t need!), a HELP plan makes it easier for them to support you.

Download the step-by-step guide to creating a HELP plan for yourself or someone you care about.